B2B Marketing | CRM/BI Reporting | E-Commerce | Content Systems | Business Systems | Cross-Functional Execution
EXECUTIVE MARKETING OPERATIONS & BUSINESS SYSTEMS LEADER
I’m a marketing and operations leader with critical experience connecting marketing strategy, customer service, e-commerce, pricing, and internal process improvements.
My work has focused on helping complex organizations communicate more clearly, modernize customer-facing systems, support sales growth, and improve operational discipline.
I am especially interested in roles where marketing, business operations, stakeholder communication, and organizational improvement intersect.
Does that sound like something you need? We should connect!
CORE EXECUTIVE STRENGTHS
Strategic marketing and brand communication
Commercial operations and sales-support systems
e-commerce implementation and website modernization
Customer service leadership and workflow improvement
Pricing strategy and product positioning
CRM, ERP, and digital process coordination
Executive, stakeholder, dealer, and customer communications
Cross-functional project management
Proven track record
I help organizations improve how they communicate, sell, serve customers, and operate.
My strongest value is connecting strategy with execution across marketing, customer experience, commercial systems, and internal process improvement.
I bring both marketing strategy and practical execution. I have long experience managing communications, digital projects, cross-functional priorities, team responsibilities, and process improvements. I can connect and engage with most people and I am comfortable working with leadership, internal stakeholders, vendors, and front-line teams to turn broad goals into organized marketing work.
I bring a steady, professional approach to campaigns, recruitment marketing, service-line support, and brand communication on Day 1.
Business Expertise
Supportive & Collaborative Staff Leader
Staff Development, Training &Human Resources
Marketing Lead Management
Project Budgeting
Project Management
Art Direction
Integrated Marketing Communications
Information Systems Management
IT Network Security
Business Strategy
Strategic Resource Allocation
Critical Thinking
SEO
Cross-Functional Leadership
Contract Negotiation
Conflict Resolution
Presentation Development
Copywriting
Print Production
Continuing Education & Instructor Development\
Trade Show Marketing
Systems & Tools
ERP/BI/CRM: Sage 100, Sage X3 migration, Sage Data & Analytics, Zoho CRM, SAP ERP, DataMap
Digital/Ecommerce: Shopify, WordPress, HTML/CSS, Google Analytics, Google Tag Manager, SEO
Analytics/Productivity: Excel, Power BI, Sage D&A, Tableau, Microsoft Office, Teams, Asana
Creative/Media: Adobe Creative Cloud, InDesign, Illustrator, Photoshop, Premiere, Acrobat, Apple Motion & Final Cut
Certifications
SEO Foundations Certification
Business Operations Certification
B2B Cross-Cultural Communication Certification